When seeking hospital treatment, reliable information is crucial. While hospitals provide details on procedures, understanding their overall quality matters just as much.
According to research by Health Tracker, Dutch people are highly critical of hospitals. In 2020, 71% consulted the internet for information on hospitals and their treatments before proceeding. Other key influences include opinions from GPs (59%), friends and family (43%), insurers (29%), and health-focused news sites (20%).
Over half are also eager to hear from other patients and hospital staff. Dutch patients prioritize being well-informed prior to treatment.
Read also: Electronic patient file is definitely not going through
Social Media
Platforms like Twitter and Facebook are essential today, yet sharing hospital experiences via social media remains limited. Only two in five Dutch people check social media for patient opinions. However, 31% plan to share hospital information online in the future.
