Expert Guidance: Oncologist Dr. Fabrice Denis Leads Development of a Simple Online Questionnaire to Direct Patients Efficiently and Ease Pressure on Emergency Lines (SAMU 15).
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Over 81% of French people express concern about SARS-CoV-2 spread, up 20 points from last week, per an Elabe-Berger Levrault survey. This anxiety has overwhelmed emergency lines, with calls doubling in some regions.
Prof. Xavier Combes, head of SAMU-SMUR at Bordeaux University Hospital, noted in 20 Minutes: "Our calls surged from 1,000 to 2,500 daily, many from anxious but non-urgent cases." Platforms are congested, leading to long waits. This reliable online tool helps triage effectively.
Suspect COVID-19 exposure and symptoms? Dr. Fabrice Denis, oncologist at Jean Bernard Center in Le Mans, collaborated with specialists to create this questionnaire for optimal patient guidance.
This 24-question assessment reviews your medical history and symptoms. The evidence-based algorithm then advises:
– Stay home and monitor
– Consult your GP
– Call non-urgent line (116-117)
– Access teleconsultation (links provided)
– Call SAMU 15


Developed with researchers and physicians from Institut Pasteur, AP-HP, and university hospitals, the tool uses a robust algorithm grounded in scientific data. Dr. Denis explains: "It draws from peer-reviewed journals, including early Chinese insights validated against French cases for symptom consistency."
Proven impact: "We've cut unnecessary SAMU 15 calls by 30% in Sarthe," says Dr. Denis. It also educates on key symptoms like shortness of breath and extreme fatigue.
Source: Adapted from expert interviews and medical collaborations.
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