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Why Many Dutch Patients Avoid Complaining About Healthcare Dissatisfaction

Why Many Dutch Patients Avoid Complaining About Healthcare Dissatisfaction

Have you ever felt let down by a hospital, dentist, or doctor's visit?

Dissatisfied
While many Dutch people experience dissatisfaction with healthcare, complaints remain rare. A third view filing one as too much hassle, and 36% hesitate due to deep respect for providers.

Complaints
Just 15% of survey respondents have formally complained about healthcare. The most common issues? Wrong diagnoses or treatments. For dentists and orthodontists, it's often unexpectedly high bills.

Have you ever been dissatisfied with a GP, hospital, or dental consultation or treatment?